Hi there, @KRWehmeyer.
Thanks for sharing your concerns with us.
I've checked through our investigations and see that this matter has been closed and resolved. Since you're still experiencing this issue and have gone through all the troubleshooting steps listed above, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and have the tools to escalate this issue to our engineering team.
To connect with an agent:
Please don't hesitate to let me know if you have any questions or concerns. Take care!
