Hi there, @BaseballFan,

Thank you for giving a thorough explanation of what’s happening with the Chase credit card transactions.

Our Online Banking Team sent a communication that there’s currently an issue with importing credit card transactions from Chase into QuickBooks Online. The same transactions are showing up in all accounts even if these accounts are set up as sub-accounts of the main account.

In the meantime, you’ll need to exclude the duplicate transactions. Then, manually import the transactions into your individual GL accounts. Here are the steps:

1.    Login to your bank website and select the date range of transactions you want.
2.    Select an approved file type to convert transaction data to.
3.    Save the transaction file to your computer.
4.    Log into QuickBooks Online.
5.    Go the Banking tab and choose Upload.
6.    Under Browse select your transaction file.

While we’re still working on finding a fix, I need to get you in contact with our Customer Care Team. I need to have you added to the list of affected users so you’ll be notified through email once a fix is available.

I’m sure our Online Banking Team will find an immediate fix to this issue. If there’s anything else you need, feel free to let me know.