I appreciate you for performing the troubleshooting to fix the error, @jockV. We'll surely keep our eye on this concern so you can work with your bank transactions as before.
There are several reported issues by other users experiencing the same behavior as yours. I love to check this for you but for security reasons, I won't be able to display personal information here in the Community including your information.
For the time being, you can reach out to our Support Team for further assistance. A live agent can pull up your account securely and investigate this error. To contact support:
- Sign in to your QuickBooks Online (QBO) account.
- Go to the Help (?) menu.
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still choose to Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with support.
Our live support is open M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
To get your accounts up to date, you may upload your entries manually using an Excel CSV file. You can check out the instructions I've added above for the details.
Once the transactions are added to QuickBooks, you can categorize the transactions to put them into the correct accounts. Then, proceed with your reconciliation to keep track of your statements and balances.
If you have follow-up questions specific to the error message you're getting, let me know by adding a comment below. I'll be right here to help. Have a good one!
