I can help you correct the ending date of your reconciliation, John.
In QuickBooks Online, you’ll want to undo or remove the transactions manually from reconciliation to update the ending date to the correct one.
Here’s how:
- In the left navigation pane, select the Accounting menu.
- Go to the Chart of Accounts.
- Locate the account holding the transactions, then click View register.
- Select the entry you want to unreconcile.
- Keep selecting the letter R under the Reconciliation (indicated by a checkmark) column until the box is blank.
- Press Save and then press Yes to confirm the modification.
You can also invite an accountant to undo the entire reconciliation for you. Just make sure he/she is using a QuickBooks Online Accountants (QBOA) version. Only QBOA has special tools that can undo reconciled transactions faster.
Once done, redo the reconciliation process and ensure to enter the correct ending date.
I’ve attached this article in case you need help doing or fixing a reconciliation in the future: Learn the reconcile workflow in QuickBooks.
Don't hold back to drop a comment below if you have any other questions or concerns about your reconciled transactions. I’ll be here. Always take care!
