Morning,

So far there have been 8 QB employees and 1 moderator that have offered on line help in this thread.  Not only my issue still not resolved but several other posters as well.  

This should be enough evidence for the QB employees monitoring this forum to bring to a higher supervisor there is a problem and you have unhappy customers.

Rather than point me to another link or have me call general tech support, can one of the Intuit employees here personally take ownership of my issue and hand carry it to someone that can actually get in touch with the programmers and post here with the progress.   Please.

Again, I want to help too.  I am not here to bash.   Thank you.