Hi there, @oazze. I'm here to provide additional steps to help you connect your bank to QuickBooks Online (QBO).

May I know if you receive a specific error message when attempting to connect your Wells Fargo bank to QBO? If you encounter one, you can visit this article for the troubleshooting steps: What to do if you get a bank error or can't download transactions in QuickBooks Online.  

In case you've already performed the steps in the article, I suggest reaching out again to our Customer Care team to check if there's an ongoing investigation about the connection issues between QBO and Wells Fargo. 

In the meantime, the recommended workaround for this is to manually import your bank transactions to QBO. Once transactions are in, you'll now have to categorize and match them in QBO to ensure they are allocated to the correct account.

Also, reviewing your accounts to ensure that real-life bank and QBO balances are in sync is a breeze. This can be done by performing the reconciliation process. Once finished, you can also pull up a reconciliation report that you can save to serve as a reference to avoid reconciliation issues in the future.  

If you have any other bank connection concerns in QBO. Feel free to post again here. I'd be glad to assist you. Take care.