Hi there, Jwongpt.
Let me share some insights on how bank feeds work in QBO.
You should be able to connect multiple bank accounts from different banks. However, you're unable to add a parent account and its subaccount of the same financial institution. If you try to connect both, you’ll get a message that the account is already connected.
To ensure that you'll get all your transactions, you'll have to check how your bank sends the downloaded transactions. If the transactions are downloaded to one account, you'll only need to connect the parent account. If the transactions are downloaded to the individual accounts, you'll have to add the subaccounts and not the parent account. Here's how:
- From the main menu, select Banking.
- Tap the Plus icon to add an account.
- Search for your bank or choose from the list of popular banks.
- Select your bank from the search results, then sign in to your online banking account.
- Follow the on-screen instruction to complete the process.
In addition, keep in mind that you only need to reconcile the parent account because all transactions in the subaccounts roll up into it.
I also encourage reading this article to help manage your bank transactions and determine which QBO mobile app features are supported on mobile devices:
Let me know if you have any other questions or concerns by dropping a comment below. Stay safe and have a great rest of the day.
