Hello there, FabianaT.

I’m here to clarify things out about the parent account and sub-accounts.

The most common way to set up a bank account or credit card account with multiple cards associated with it is to create a parent account and then have each individual card set up underneath as a subaccount. Then, if you connect these accounts, and the transactions download to one account, connect only the parent account. If the transactions download to the individual accounts, connect the subaccounts and not the parent account. You're unable to connect both a parent account and its subaccounts. If you try to connect both, you’ll get a message that the account is already connected.

I've got this bank or credit card subaccount setup article that you can read for more details. You can also visit our banking and bank feeds page for future reference.

You can leave a comment anytime if you have other questions and concerns. The Community is always here for you.