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Replying to:
oganesa
Level 2

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I have the same issue. 

 

I want to apologise, but I guess you are not in full understanding that another user was trying to tell you that all you are saing it is how it should work. 

 

But please, understand that I'm havin the same issue.

 

Today spend 3.5 h with support and they advise to do manual recording of the deposing and exclude the transaction from the banking thransactions list. 

 

In attachement to this you can find step by step all the of what is going on in my account. 

 

There is a very simple question. Why the payment is not showing when you are trying to match. 

 

Please, answer strait worward if we are pushing the bytton match and the payment is not yet reconsiled, we suppose to see it in the list, right? if yes, then why it is not showing in there.

 

Please advise.

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