Wondering if QB has done anything at all to work towards a solution on this or are our comments just being "worked on" still?

I regularly encounter this issue and would love a fix, not a "work around".

Example, I make a charge on my credit card, I enter the charge in my credit card register to track the expense and break the expense down into 2 accounts, say "materials" and "material fee". One I bill back to my customer, one I do not. So I have a total charge for the expense including the fee in QB, but the charge comes through to my bank in 2 separate transactions. Now I have to just ignore the transactions I pull from my bank, instead of having the complete bank information on that charge and matching 2 bank transactions to 1 QB transactions. What is the point of pulling bank transactions if I can't match them properly to existing transactions? I could just enter two separate transactions but I don't always know which transactions are going to come through separately, so then I have to go back after the fact and fix it, instead of click a few boxes and tell QB to combine them, which should be something that is possible. 

**I'm not asking for an answer, I know how to handle this issue in QB, delete the item you don't want or just enter all the separate charges and match them. I just want a fix!

For a software company to have been around for 20 years, it seriously needs some work to get with the times.