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Hello there, smlucio.
I appreciate you sharing the steps you've taken so far to resolve this issue with the missing bank transactions in QuickBooks Online (QBO).
The troubleshooting you mentioned above can fix this. Since those didn't work for you, I suggest contacting our QuickBooks Care Team for further investigation. They can take a closer look and identify its cause to come up with a permanent solution for these missing bank transactions.
Here's how:
- Go to the Help menu at the upper right.
- Select Contact Us.
- Enter your concern.
- Click Let’s talk.
- Choose Get a callback.
- Type in your contact info.
- Select Confirm my call.
You can check out this article for our most updated contact information: Support hours and types.
Looking forward to having this working again. Get back to me if you have other banking questions and I'm always here to assist.