The last four days of dealing with quickbooks support staff has been the worst experience with customer support i have ever had, today being the worst. Started today at around 1:30 and was hang up on twice at around 9 pm eastern today after explaining my issues several times to at least 5 different people, most of which had no business assisting me with the problems I'm having . Why would i be transfered to someone from payroll for a syncing error with a third party app.

Here is the error, Invalid Reference IdLine.SalesItemLineDetail.ItemRef , clearly that is not an issue for a sales team member or a payroll member of which I was passed around too multiple time today. All day today it seemed all they were doing was wasting my time doing their best to see how far they push me before I would explode over the phone to them. I was passed around just for fun, it took me 1 minute of searching on you-tube to find what appears to be one of their coding engineers discussing the very issue I'm having with quickbooks in January 2015, and that its a coding error in quickbooks software with my account. Is there anywhere I'Il can go to file a complaint with some repercussions for all those involed for wasting my time. I have talked to eleven people over the last week with the first suggesting I go watch some of Hectors tutorials on quickbooks and that'll fix my problem, the second spent the whole twenty minutes coughing and hacking into the phone the whole and the rest just keep asking the same questions over and over, do they not takes notes. I mean really if i treated customers they way I've been treated over the last week especially the way I've been treated today I would no longer be in business. It is absolutely disgusting. almost two days of lost income because a company dosent want to stand behind their product and offer the correct support where it is needed.