Thank you for joining us here in the Community, @HMoore.
I understand how important it is to make sure your book is balanced. I'll make sure you'll be able to correct this difference when clearing out old transactions.
My colleagues mentioned above that you can fix this by doing a special reconciliation. If you missed the steps provide above, I'm happy to share them with you again.
Here's how:
- Go to Banking, then click Reconcile.
- Select the bank account you want to correct.
- Enter a date in the Date of Statement field for an off-cycle reconcile. You can choose between your last reconciliation and the next one.
- Type in the balance of the last successful reconciliation in the Ending Balance field.
- Hit Continue.
- Review and uncheck the transactions you want to correct.
- Make sure the difference is $0.00.
- Click Reconcile Now.
Check on this article as your reference for special reconciliation: Reconcile previously deleted & re-entered checking or credit card transactions.
If you have additional questions about reconciliation, feel free to click the Reply button below. I'm always here to help.
