I will also begin filing a formal complaint. I have not had access to my company’s payroll since June when this migration began. I keep getting the response that “I will talk to the Engineers” or “the Engineers are working to resolve your problem”. Really, somebody has had to process my payroll for three months in a row now, submit my tax payments and provide me with reports. You mean to tell me why nobody can’t provide me with my own access after this migration?  I have at random times been able to get in, but the next day not. I will be formally filing a complaint with the BBB because this is inefficient customer service. I have been with this company for several years and their customer-centric focus is not showing through at all.  Very disappointed.  I can’t get on the website or on the app. I get the “you are not authorized” on the app even though I can see I am paying for the subscription. Come on Quickbooks/Intuit!  I work for a Corp who also went through a reorg/migration process and we worked very hard to get issues solved within a reasonable amount of time. 3 months is not a reasonable amount of time for me not to have access to my payroll so I can process in a timely manner.