I know the pressure of having taxes that are long overdue and how you want to resolve this that's why you contacted us. I'm here to make sure that everything is taken care of, alysasmith6.
Generally, not all tax overpayments are valid. If you have received a credit notice for an overpaid payroll tax from the IRS or state agency, you'll have to determine if the tax notice is related to the services that we provide. Please know we handle IRS forms 941/944, 940, W-2, state unemployment insurance, state withholding tax, and local withholding taxes if applicable. To make sure that your concern will be addressed as soon as possible, follow the process below.
- Handwrite your Federal Employer Identification Number (EIN) on the first page of the tax notice you received.
- Email each federal or state notice to taxnoticeresolution@intuit.com.
- Note: the notice must be included as an attachment to your email. Acceptable formats include .pdf, .jpeg, .doc or .docx, .xls or .xlsx, .tiff.
- If you have more than one notice of discrepancy, please send each one in a separate email.
After we receive your email, it's routed to our research queue. You'll receive a confirmation to let you know how long will it take for us to research the notice. Then, a tax specialist will email you confirming the required resolution. For the complete information, go through this article: What To Do If You Receive A Tax Notice.
However, if there's a need to contact our payroll team, you can reach them again by following the steps below:
- Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
- When asked by the bot, enter your concern.
- Select I still need a human, then proceed with Contact us or Get help from a human.
- Choose either Chat or Callback.
Sometimes, you may notice that nothing happens when you're in the process of contacting our payroll support team, you may need to repeat the process again. They may be receiving a high volume of calls as of the moment that's why they're unable to accommodate all your calls. Please bear with us.
Additionally, you may want to view useful information about your business and employees. Please take a look at this article for more information: Run Payroll Reports.
Let me know if you have questions about your taxes. As always, I'll be right here in case you need additional assistance.
