Hello there, @Kitchensink.
Welcome to the Community family. I'm here to help you import your transactions in QuickBooks Online.
If you've imported the transactions as .CSV file, you'll need to double-check if transactions have symbols or characters. If you found some, remove it and import it again.
To learn more about importing bank transactions in QuickBooks Online, please check out this article: How to import bank transactions using CSV files.
However, if you're referring to your transactions in online banking that are not syncing to QuickBooks Online, you can try running a manual update.
Here's how:
- From the left menu, select Banking.
- On the Banking page, select Update.
- If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.
If the issue persists, I'd suggest reaching out to our Customer Care Team. They have the proper tools like screen-sharing to verify what's causing the issue.
To reach them:
- In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact
- Choose QuickBooks Online.
- Select the issue or topic.
- Click the Green Phone button to see the support number.
Please keep me updated whenever you get a chance. I look forward to your response. Have a good one!
