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Anonymous
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Hello there, smacfadden,

 

Thanks for joining the discussion. I can share some information about the error or crashing behavior when importing .qbo files in QuickBooks Desktop.

 

Our Support Team recently tagged this unexpected hitch as an ongoing issue with QuickBooks. They're already investigating the root cause of this hurdle and are working to roll out a fix. While they do, I'd recommend getting in touch with our QuickBooks Desktop Support, so you're added to our notification lists of affected users.

 

There they can provide you with additional workarounds to complete your work temporarily. Here's how you can get them:

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop.
  3. Choose your QuickBooks Desktop version.
  4. Click on the Solving Issues & Error Messages menu then select Common Errors.
  5. Scroll down and click either Get Phone Number or Start a Message button.

That should get you on the right track, smacfadden. You can have our representatives add you to the investigation number INV-24949. Once added, you'll receive live notifications when an update is available.

 

Please fill me in whenever you need further assistance. Have a good one!

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