Let's get this sorted out, jbennett411.
I've checked our records and haven't found any investigations related to your concern. You might want to run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in his article: Fix data damage on your QuickBooks Desktop company file.
However if the same things happen, I advice reaching out to our customer support team. This way, a representative can review the root cause of the issue and can investigate this further. Here's how:
- Go to Help, then select QuickBooks Desktop Help.
- Click Contact Us.
- Select a topic, then choose how you want to reach us.
I'm sure that an agent would be happy to assist you with any questions that you have. For more details about our support availability, refer to this article: Contact Support.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. Take care always!
