Hello @RG Studios
Let's perform a few troubleshooting steps so you can get back to business and work with QuickBooks accordingly. This way, we can determine why you're unable to download your transactions with online banking in QuickBooks Desktop for Mac.
To start with, let's download and make sure to install the latest released version of QuickBooks for Mac. Let me show you how.
- Go to QuickBooks.
- Select Check for Updates.
- On the pop-up window, select Install Update.
- Click Install and Relaunch.
But if you're still unable to open and work well with the program even after following the steps above, consider manually updating QuickBooks with the steps outlined in this article: How to keep QuickBooks for Mac up-to-date so you always have the latest features and fixes?
However, if you can confirm the QuickBooks you're working with is the latest version, yet it doesn't let you download your transaction, I'd recommend following the outlined in this article to continue our troubleshooting steps: Fix Online Banking Download and Import Issues.
Need help performing any tasks related to your business account and company settings, click here to access and browse all articles for QuickBooks products. This reference contains most resources with steps on how you can update your data and security management, to name a few.
Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Stay safe and have a good one!
