I would like to jump in here with a similar but different issue.

My version (Desktop  Mac 2021) does not have a "bank feed" tab under banking...

When I do attempt to connect my bank, it just sends me in circles.

First it asks me to log into my bank, download a bank statement to my computer and then download that same statement into my QB.  Well it basically sends me from one screen telling me to download the statement to the next screen saying that I need to go download the statement.  It never lets me attempt to download the statement or offer any easy options like log into your bank and we will grab all necessary info.  No help for this on Youtube or anywhere else that I can find.  QB wait times over an hour to get help...