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Replying to:
KarenEdithL
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Hi @lbmarcus,

 

Let me help how you can fix the deposit transactions that were entered in the register section to show it in the customer's profile.

 

You can change the account on the deposit transaction to Accounts Receivable so we can link it to an open invoice. This way, the transaction will show in the customer's profile. If in case you will not be creating an invoice where the deposit can link to, the next thing we can only do is to delete then recreate the transactions as a sales receipt.

 

You can also check this helpful article about How to record a customer payment in QuickBooks Online.

 

That's it! If you have other concerns, please don't hesitate to post again. We are always happy to help!

 

 

 

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