Thanks for informing us about the bank feed issue you’re currently experiencing when syncing Chase to QuickBooks, @logeyg.
I'm here to share some steps to help you connect your credit card account via Chase to QuickBooks.
Let's start by accessing your account using a private browser. There are times that the browser is full of frequently accessed page resources, which caused some errors and/or unusual responses. You can use either of these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Once done, try to connect the bank account again. If it works successfully, you'd want to clear your regular browser's cache to prevent any unexpected behavior. Also, you can use other compatible browsers in QBO.
You can also refer to this article to fix specific banking errors: What to do if bank transactions won’t download or there's a bank error.
Moreover, you can check with your bank other ways on how to download your transactions with QuickBooks. You can check these articles for more details:
Keep in touch if you have other concerns connecting your account with QuickBooks. I'll get back to you right away to assist you. Stay safe and healthy.
