I know what you mean!  I just started Quickbooks and am in the 30 day free stage, and will be purchasing on the end of the free stage!  I received a message that my payment was on hold, and an email was sent, but I have seen no email.  I have checked this site over 15 times looking for a solution with no answers.  

I could understand if my payments are on hold because of the intro phase, but I still don't have a reason why its on hold and what to do to get it released.  Maybe this is a way to rush me to get the subscription!  

I'll see what the status is once I start paying for the services.

Eljai