Hello, jason@leadprospe.
Thank you for sharing your concern here in the Community. May I know the error message that you've encountered? This way, we can provide you the right resolution to your concern.
There are some reasons why your Banking page won't download transactions if:
- Interruption between Wells Fargo's website and Quickbooks Online.
- Wells Fargo is having issues.
- There are updates that need your confirmation.
I recommend contacting Wells Fargo bank to verify this error. After that, you can manually update your online banking.
- On the Banking page, click the Update button.
- Go to the Banking tab.
- Select Update.
If you are getting the same error, you can check this article: What to do if you get a bank error or can't download transactions in QuickBooks Online
I'd be more grateful if you can also add a screenshot or the error code for additional information. Thank you and have a nice day!
