@tom1, if you don't mind me asking, what franchise are you working with? I'm just curious because I'm working with a franchisee that, as part of the reporting services we already provide to them, has asked us to build an integration between QB and their timekeeping software. Like you, they are stuck with the timekeeping service forced on them by the franchisor. Mostly just curious. I stumbled across this thread while gathering information about the requirements for this project.