Thank you for coming back to the QuickBooks Community, @CScotty.

Since the issue persists after the recommended solutions above, this time, I recommend contacting an accountant. They can provide recommendations to fix the reconciliation process and to make sure everything is correct on your books.

If you don't have one, you can find an accountant near your place through this link: https://quickbooks.intuit.com/find-an-accountant/.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.