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Replying to:
jamespaul
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Hello, CScotty.

 

I'll highlight the solution and elaborate it to resolve the balance discrepancies. 

 

It looks like ABC1236's issue has been resolved by one of my colleagues, JessT. 

 

Looking back to his original response, you'll want to review your bank register and those previously reconciled transactions. What we're looking for is the transaction that causes the discrepancy.

 

I'm permalinking their answer for convenience: JessT's response

 

You also mentioned that the February 20 (your last thread) is correctly reconciled with the correct balances (cleared and ending balances). In this case, you can start reviewing those transactions up until the current period. 

 

When you finally locate the discrepancy, do a special reconciliation to correct the balances.

 

I do recommend reaching out to an accountant before doing this. They'll ensure your books are accurate and correct when dealing with the current period. 

 

We do have other articles to help you out in other processes. Check them out if you need assistance recording the current period's transactions. 

 

I'll share other processes to help you out in managing your books in the Desktop platform. Just let me know by creating a new thread. I'll be there to assist you. 

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