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Replying to:
ShiellaGraceA
QuickBooks Team

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Thanks for joining us here today, @MECLAX.

 

I have some information about connecting credit card accounts. You're unable to connect both a parent account and its subaccounts. If you try to connect both, you’ll get a message that the account is already connected. As mentioned by my colleague @JessT, you can only connect one account and create a sub-account for your other card to fix this.

 

To set up a sub-account:

 

  1. Go to Accounting and select Chart of Accounts.
  2. Pick New.
  3. Choose the account type and detail type. Then, tick the Is sub-account box and then enter the parent account (see the image below).
  4. Give your new subaccount a Name. You can also add a Description.
  5. Click Save and Close.

 

Want more details? Check out these guides below:

 

 

You can also browse this link here if you need help with other banking tasks. It has topics and articles that will walk you through along the way.

 

Hit the reply button anytime if you still have questions or concerns with bank or credit card accounts. I'll be around for you. Take care and have a lovely day ahead.

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