Let’s get this incorrect matching of Account and Class resolved, @Sandy Eggo.
We appreciate your effort in performing those recommended steps provided by my colleague. Since the issue still persists, it would be best to reach out to our Technical Support team to check this issue further. They have tools that can help investigate your concern and able to provide additional fixes.
Here’s how:
- Go to Help, then select QuickBooks Desktop Help.
- Click Contact Us.
- Select a topic, then choose to Get a callback.
You can also visit this link directly to contact our support. Just press the Continue button, and it’ll route you to a page to connect with us.
In case you need more tips and information on how to handle your account and finances, we have QuickBooks Resource Center and Support page available. This helps manage your business efficiently.
We’ll always be here if you have other banking concerns or anything else. Just press the Reply button below or make a new conversation for it. Take care!
