Hi there, @friends3.
Thanks for visiting the Community today. I'm here to help fix your reconciliation.
If your transactions aren't reconciled yet, you can click the Edit info button in the upper right-hand corner of the reconciliation page. Then, change the Ending Date of your statement and click Save.
However, if it's already reconciled, you'll need to undo the reconciliation. Here's how:
- Go to the Accounting menu, then select Chart of Accounts under Your Company.
- Select the account you're working on, and click on View Register.
- Select the transactions you want to unreconcile.
- Keep on clicking the R status until it shows blank or cleared (C).
- Click Save.
You can also ask assistance from an accountant with a QBO Accountant subscription to undo an entire reconciliation.
Just in case you encounter any issues while reconciling, you can check out this article to learn fixing it: Fix issues at the end of reconciliation in QuickBooks Online.
Let me know if you need more help with reconciliation. I'll always be here to help.
