Thanks for joining in this conversation, @JBI2. This has been raised to the banking engineer to understand why this unexpected behavior is happening.

To make your account is linked to the investigation, I'd recommend you contact our Customer Care team. Let them know you're one of the affected users of INV-54430. This way, you'll be notified about its progress through email. 

For future reference, you'll want to set up banking rules so QuickBooks will automatically categorize them when it recognizes transaction descriptions. 

Feel free to message us again here in the Community if you have additional concerns. We're always delighted to be of your service.