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Charies_M
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Thanks for the prompt response, iggy097.

 

We have received similar reports from other users having issues with Bank of America. Our engineers are currently working on finding a complete resolution so you'll be able to continue working with online banking.

 

In the meantime, I recommend reaching out to our QuickBooks Support. They can add your company details to the list of affected users for easy dissemination of updates once the fix is available. You can also have this investigation number (INV-54393) as your reference.

 

Here's how to reach us:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

You can check out this article for our most updated contact information: Support hours and types.

 

I've got your back if you need more help while working with online banking or anything about QuickBooks. I'm always happy to lend a hand. Have a good one.

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