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I got you cover, @sarah1313.
Since you're unable to access any of our trial accounts, I recommend contacting our Technical Support. They can guide and assist you further in migrating one of your files to QBO.
Another option is to look for a third-party application that handles QBDT to QBO data migration. You can also visit our website, click this link.
Here's how to reach out:
- Open your QBO account.
- Go to Help at the top.
- Scroll down and keep typing I still need a human until you reach the option to connect to one of our live support agents.
- Click Get help from a human.
- Choose either Chat with us or Have us call you.
I'm also attaching this guide to help you in your first hour with QBO.
Keep me posted if you still have questions or concerns with your account. I'm more than willing to assist you every steps of the way. Take care and have a wonderful day ahead.