Hi there, kmclaf9652.
It's nice to see you posting here in QuickBooks Community. I'll share information and steps to ensure you're able to see the bank transactions correctly in your QuickBooks Desktop account.
The downloaded data in QuickBooks depends on the information shared by the financial institution. With this, I suggest contacting your bank to get more details and to see why your bank feed transactions show incorrectly in the QuickBooks system. This way, they're able to investigate if uncleared entries are causing the issue.
On the other hand, it could be the file in your QuickBooks Desktop might be damaged. That said, I recommend running the QuickBooks Verify and Rebuild tool. The tool helps scan any issues with the company file and self-resolve them on your behalf.
Here's how to Verify your data:
- Go to the File menu at the top.
- Select Utilities, and then choose Verify Data.
If the Verify data detects an issue, you can Rebuild your file. Let me guide you how:
- Go back to the File menu.
- Choose Utilities, and then select Rebuild Data.
- Click OK, and then follow the on-screen prompts to save a backup.
- Select OK when you see Rebuild has completed.
- Once done, go to your Banking menu again and check the said option.
After that, you can check for the remaining data damage. Please check this article on how to perform the steps: Verify and Rebuild Data in QuickBooks Desktop. And, you'll also see the common reasons to use the Verify and Rebuild features on that article.
Once everything's good, you can begin adding and matching your transactions to ensure they go to the right accounts and prevent duplicates.
You're always welcome to comment back if you have more questions about managing your banking in QBDT. I'd be happy to help you some more. Take care and enjoy your day.
