I wish I could make it better, @pturzo.
Our engineering team is working diligently so updates are provided on time so you and other users, get back to business in no time. And we're unable to provide the exact turn around as to when it will be available.
Rest assured that you'll receive all the updates via email message as long as your account on file has been associated with the said investigation. If you haven't yet, here how you can contact our dedicated support:
- Go to Help.
- Select Contact Us.
- Enter the investigation number in the What can we help you with? field.
- Click Continue.
- Choose a channel where you wish to connect with our specialists.
In the meantime, you can consider manually uploading your bank transactions so you can review them without delay. Use this article for the steps: Manually upload transactions into QuickBooks Online.
Lastly, I've also included this reference a compilation of articles you can use while working with us: Banking for QuickBooks Online.
We appreciate your patience as we're working on this. Please let me know in the comments below if you have any other questions.
