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Did you receive any error message? If so, here's an article that provides a list of online banking errors and the steps on how to fix them: Fix online banking errors in QuickBooks Online.
I would also appreciate if you can tell us what specific bank you're using so we can determine and check if there is an ongoing issue with the bank.
In the meantime, let's do a manual update to refresh the connection between your bank and QuickBooks Online.
Here's how:
You can leave a comment below to add more details of your concern. Keep me posted on how it goes or if you have additional questions as I'm here to assist.