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Catherine_B
QuickBooks Team

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I checked in our system and the investigation is already closed, dakotabartell.

 

It's possible that a number of merchants are set up incorrectly in the PayPal app causing the system not receiving any PayPal transactions. Our engineers have resolved this issue and it looks like you're still affected by bank transactions not downloading. I'd suggest reaching out to our Phone Support Team so we can review your possible PayPal accounts connected to QuickBooks. They can open a new investigation so they can work it out with PayPal.

 

You can check out these articles that will help you in handling bank transactions: 

 

Let me know if you have other questions. Take care and have a great day!

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