Hi there, ChrisAC.
I appreciate all the efforts that you've exhausted just to get this working.
At this point, I'd recommend contacting our technical supports. This way, we'll be able to look into your account in a secured environment, then investigate this issue. Here's how to connect with us:
- Open QuickBooks.
- Go to Help, then choose QuickBooks Desktop Help.
- Select Contact Us.
- Enter "Unable to see the window that asks which account to import the transactions into." in the description box.
- Click Let's talk, then choose a way to connect.
Our representatives are available from Monday to Friday at 6:00 AM to 6:00 PM Standard Pacific Time.
Additionally, here are some articles that you can read to be guided in reviewing your downloaded bank transaction in QuickBooks: Add and match Bank Feed transactions.
If there's anything else that I can help you with, please don't hesitate to insert a comment below. I've got you covered.
