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Replying to:
Jovychris_A
Moderator

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Hi there, @samerin123.

 

It isn't the impression that what we want you to experience moving forward. 

 

Since you're unable to download the transactions to sync with QuickBooks, I recommend you to reach our Customer Support team to investigate this further. From there, they have tools to pull up your account and check for errors in online banking. If there are any, they can either provide you the steps or fix them on their end.

 

Here's how you can contact them:

  1. In your QuickBooks Online company, go to Help (?).
  2. Click Contact Us.
  3. You can enter your concern and hit Let's talk.
  4. Choose to Start a chat or Get a callback.

 

Also, I'll be adding this guide for more details on working with bank feeds like deleting transactions and reviewing them: Categorize and match online banking transactions.

 

Please let me know if you have additional questions. I know that today's situation is making it hard for businesses to run. Remember that the Community is always here to help. Take care, samerin123!

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