Yes, I already know how to exclude the incorrect transactions and import the transactions correctly via the manual option. HOWEVER, I would like to not have to do this for this account since ML is a huge bank and their affiliated banks (Bank of America) are importing just fine. I saw a thread on the Australia version of QBO that said the QBO engineers were able to take a look at the connection with the bank and fix it on the engineer end rather than just put all the onus on the user. So I posted in hopes that QBO US might do the same? Here's the AU thread I'm referring to: https://quickbooks.intuit.com/learn-support/en-au/banking/bank-feed-imported-incorrectly/00/411798