Well at least I know it isn't just my business.  They seriously didn't give you any other information? That is completly unacceptable.  Being a small business during the currently econonic conditions caused by the global pandemic is hard enough.  Not being able to pay our bills, suppliers and workers due to what is apparently a computer glitch is ridiculous.  Someone needs to be addressing this immediately. At this point I'm ready to just have my client cancel the transaction with her bank, write me a check, and close my QB account.  I pay an exorbitant amount of fees to have to tell my clients a week before Christmas that I may not be able to pay them.