On the Banking Tab, when I click to Add Account - I can connect to Bank of america, and see my accounts just not the new credit card account I need to add (note that the account has been open for 2 months). I've chatted w/ QB support 3 times, and no one can help me. I've talked to bank of america support and they redirected me back to quickbooks. I'm amazed I can't even pay for help from quickbooks, just this chat system that takes anywhere from 30-60 minues for what I estimate a phone call could resolve in 5. I'll take any recommendations, thank you all