Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
MJW3
Level 1

Reply to message

Hi @JonpriL,

 

Thanks for the reply. I've pulled up the reports, and everything looks to be in order. How would I be able to find a discrepancy within the reports, if there is one to be shown? 

I've gone through the articles as well, but nothing seems to be of help to me.

Is this issue I'm having related to the fact that my accountant hit and confirmed "undo" on a few completed reconciliations? 
Can an accountant also "Redo" reconciliation that has been undone?
What happens to a reconciliation when one confirms the "undo" function? Is "undo" different than "delete," or is it gone for good?

Finally, I've attached what I see when I follow the "We can help you fix it" hyperlink. Any further advice on what to do when there is no data?

Thanks again,

Melody

Need to get in touch?

Contact us