I'm here to get the help you deserve about the American Express connection, DecaturInvestor.
Are you receiving an error when trying to connect Amex to QuickBooks Online (QBO)?
We didn't receive any reports about not being able to connect to AMEX account. For now, you can consider uploading your AMEX transaction manually in QuickBooks Online. Here's how:
- Sign in to your bank's website and export your bank transactions.
- In your QBO account, go to the Banking menu.
- From the Update drop-down, select File upload.
- Click Browse and select the web-connect file from your bank.
- Follow the on-screen steps in mapping the data.
You can read this article for more details: Manually upload transactions into QuickBooks Online.
You might want to check out this article to learn how to match transactions: Categorize and match online bank transactions.
Keep in touch if you need any more assistance with this, or if there's something else I can do for you. I've got your back. Have a good day.
