Thank you in advance for your solutions. 

I have spoken to support several times for several hours over a years time and this QuickBooks bug still remains.  Please help (-:

PROBLEM: The American Express brilliant non-business credit card account is not uploading the transactions from the additional  card holders on the same account. (Even when the card holders are listed as a sub accounts those sub accounts do not get automatically updated either.  This was one suggested solution that didn’t work.) Currently, every month I have to manually enter all those transactions for the non-primary card holders. 

(FYI, My business American Express account works fine.).