I appreciate you for getting back to us here in the Community, @mo20.

Let me share additional information about setting up a multi-user in QuickBooks Desktop.

You need to choose one computer to host your company files for multiple team members to access. It will be your server computer where others connect to your network, which is called work stations.

To host a computer, please follow these steps:

1. If you haven't already, follow the steps to download and then install QuickBooks Desktop on your server computer.
2. Set up folder permissions.
3. Install QuickBooks Database Server Manager.
4. Configure your Firewall and Internet security settings so QuickBooks and Database Server Manager can run freely on your network.
5. Make sure the user account you use to sign in to your server computer has Windows admin rights.
6. After you install the Database Server Manager, follow the steps and use it to scan the folder holding your company files.
7. In QuickBooks Desktop, go to the File menu and hover over Utilities.
8. Select Host Multi-User Access. Then select Yes to confirm.

It would be best to keep your company files on your server computer's local hard drive. This way, it would be easier to share them over your network.

If you need further help with the process, you can also reach out to our QuickBooks Technical Support Team. One of them will be able to take over and do a screen sharing session if necessary.

Here's how you can reach them:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar.
3. Select QuickBooks Desktop Help.
4. Hit Contact Us. 

Additionally, here are some helpful references that you can check out about setting up a multi-user network for QuickBooks:

• Set up and install a multi-user network for QuickBooks Desktop
• Hosting your company data in multi-user mode in QuickBooks Desktop
• Features available and tasks you can perform in single or multi-user mode

Thank you for your patience. Please know that I'm just a comment away if you need further assistance. Have a great day ahead.