Chase bank no longer supports Internet explorer and hasn't for over a year, yet the newest 2020 QB Pro still has IE set as its default browser, with NO WAY TO CHANGE THE DEFAULT BROWSER.  I spent about 4 hours bouncing between QB and Chase support teams today and found that the QB online support teams in general are not trained to know this, or tell the customer upfront, that this is a major issue. Chase customers have to multi-step-- download from Chase each file, then import each web connect file, into QB. What a colossal pain! Aren't there thousands of Chase customers that QB deals with every day? Why is tech support not trained to tell me this info in the first 5 minutes (vs hours)?  

Then I heard the greatest. The QB team is working on updating the default browser to EDGE. OMG, how un-customer friendly can you get? We don't want EDGE any more than we wanted IE. What you can do to please your customers is GIVE US the ability to choose our browser. Fix that now!!! I'm mad I had to upgrade to 2020 and didn't get any more functionality from this new program.