Thank you for sharing. This is upsetting to me, as I need to get my taxes done and I am NOT good with spreadsheets, formatting, or programming. That is why I bought quickbooks! It sounds like disconnecting the account is not a good idea, but even though mine is connected, it has never downloaded anything, so I don't think I would lose anything. I don't even know how to manually enter transactions, but it will take forever, because Capital One is my business card. This is totally unacceptable.