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PSound
Level 3

Bank of America - QBO Import Issues


I have had support cases open with Bank of America and Intuit for more than a month.

 

When exporting a QBO file from Bank of America and trying to upload it to Quickbooks Online, I get an error:  "Something’s not quite right

The uploaded file isn't a valid Web Connect file."

 

Bank of America says they have not made any changes and it must be an issue with Intuit.  Intuit states they are working on it, but how can it take more than a month to fix a file formatting issue?

 

Intuit noted that they were aware of the issue even BEFORE I reported my issue more than a month ago.  

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