Hi there, @ejm999.

We currently have an ongoing issue where users receiving a "partially matched" error when matching or excluding deposits. Rest assured that our product engineers are diligently working for a fix.

To ensure you'll get an update about the resolution status, I recommend contacting our Phone Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-47610.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.

You might want to check out this article to learn how to match and categorize transactions: Categorize and match online bank transactions in QuickBooks Online.

Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.